How to make a private consultation appointment

The Ideal Process – A Guide for Insured and Self-funding (non-insured) Patients

If you would like to see Stephen Warren privately then the best and recommended way to achieve this is:

Insured Patients:

  1. Visit your registered General Practitioner (local or private GP) and explain your symptoms to ensure that your condition and consultation is appropriate (see home page) and that you are not wasting your money or time
  2. If it is an appropriate referral, then ask to be specifically referred to Mr Warren and ask for a referral letter (your insurance company may request this and it makes the consultation easier)
  3. Contact your Private Healthcare Provider (insurance company) to explain that you’ve been referred to Mr Stephen Warren to check that you are covered/ your condition is covered, and check your excess payment (the amount you or your employer agreed that you would pay yourself up front to keep your policy affordable). Please give them Mr Warren’s specific Provider Number (please see Fees) if BUPA, PPP which should aid the process (as this ensures Mr Warren bills within their specific fee schedule)
  4. Ask your Insurance Company for a Pre-Authorisation Number or Claim Number and note this down as you will be asked for this when you come to the hospital (this is your confirmation that you are covered for the appointment and means your insurance company will be billed and not you – apart from any pre-agreed excess)
  5. Contact 020 8370 9295 (Mr Warren’s Private Office) during office hours and make a suitable appointment, or out of hours please leave a message on the answerphone with your contact details (so that we can phone you back!) or alternatively leave a message on the website  (contact Mr Warren’s office here)

 

Non-Insured Self Funding Patients:

  1. Whilst you can simply make an appointment directly with Mr Warren’s Private Office if you are paying for the appointment yourself, it is still recommended that you visit your local or private GP to ensure that ‘your referral’ is appropriate for your condition (but also my office will check to ensure that this is a condition treated by Mr Warren) and that you are not wasting your money by inappropriate referrals
  2. Ask your GP for a referral letter – again whilst this is not essential, it is recommended and speeds up the consultation process
  3. Contact 020 8370 9295 (Mr Warren’s Private Office) during office hours and make a suitable appointment, or out of hours please leave a message on the answerphone with your contact details (so that we can phone you back!) or alternatively leave a message on the website  (contact Mr Warren’s office here)
  4. You will then be given an approximate estimate of costs – both of the consultation and likely subsequent investigations or operation if this can be predicted (not always possible). You will also be advised of any additional costs which The Hospital might charge at your consultation for disposables used during procedures/ tests additional to Mr Warren’s fees for performing these procedures (click here for fees).
  5. It is recommended that you write down these fees for your reference later as you will be asked to settle accounts at your consultation with either a personal cheque or cash.

 

Please note that Mr Warren will NOT make an appointment directly for surgery or any diagnostic test without first assessing you in an outpatient appointment – you may not need either in his opinion and it would be inappropriate and unethical to submit you to either without a full outpatient assessment first

PLEASE SEE FAQs FOR MORE INFORMATION ON APPOINTMENTS